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Which items can be returned ?

Returnable items

Non Returnable Items

Order Related

I did not receive order confirmation after placing order

Order is confirmed but not yet shipped ?

Order not yet delivered

Where is my order ?

Shipping charges

How are shipping charges calculated

My shipping charges are high. What should I do?

Packaging Issues

Plastic packaging

My product was packaged with plastic tapes

Return Packaging to BioRoots

Return Boxes to BioRoots