- To claim a RETURN/REPLACEMENT, send an email to customersupport@bioroots.co.in or bioroots.ecom@gmail.com with ORDER ID and PHOTO of product sent.
- Items are returnable only if they are damaged or a wrong product is delivered or not according to specification. Item can also be returned if it contains plastic packaging.
- Unused Items are returnable. Make sure the original packaging is intact.
- Products can also be sent back to us directly via courier.
- An amount of 40 INR is deducted as return charges from the refund amount in case bioroots picks up the product for return.